Customer Reviews
Average Customer Review
(27 customer reviews) 74 of 76 people found the following review helpful
DO NOT throw your money away on this!,
March 17, 2011 Happy Consumer - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Coaster Storage Ottoman Coffee Table with Trays, Brown Vinyl (Kitchen)
Please, please, please do not waste your money on this item. I liked the idea of the cushion tops that turn over for use as tray tops. However, this ottoman is so poorly made that the cushions don't line up with each other with cushion side up. When I turned them over to check out the tray idea, I was amazed to find that with the cushion sides down, they don't have any way of staying in place on top of the ottoman frame. It looked fine for a minute until I accidentally nudged the middle cushion and one side tipped into the middle of the ottoman. Maybe this is okay if you need something cheap to store things in. But forget serving food or drinks with the trays up; they would get dumped into the middle of the ottoman when the cushion slides 1/4 inch and falls into the ottoman.
I'm also frustrated that after spending $45 for the purchase to be shipped to me, I have to pay to ship it back, and there's a 15% restocking fee. When I paid $136 for the item itself, and consider...Read more
18 of 19 people found the following review helpful
Great for the money!,
February 24, 2010 Lauren Kiesling "llp257" (Alexandria, VA USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Coaster Storage Ottoman Coffee Table with Trays, Brown Vinyl (Kitchen)
We purchased this ottoman coffee table for our basement rec room and could not be more pleased! The color is lovely - just how it looks in the picture online - and what an amazing price!
The ottoman received some slight damage during the shipping process, but I contacted the company and they were MORE than accommodating - immeditaly rectifying the situation by shipping a new one! We are thrilled with our purchase and would definitely purchase from Relax Home Furniture again!
11 of 11 people found the following review helpful
not worth a cent!,
April 26, 2011 Jana Rogers (syracuse,ny) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Coaster Storage Ottoman Coffee Table with Trays, Brown Vinyl (Kitchen)
This item came to our door in about 2-3 weeks, so it was not super speedy shipping, but we didn't pay for super speedy shipping, either.
We assembled the ottoman and noticed that the trays did not fit in the bench as they kept slipping through. We thought we could fix it ourselves, but when we went to check it out we noticed that in all four corners the nails were pulling out and the inside fabric was torn, exposing nails. At this point I did not want to try and fix it. I wanted to return it. I contact the company multiple times. After a few tries they offered a "partial" refund. Um, no. I supplied them with photo evidence, as requested, of the damage. Then they said that I could return the item and get a full refund. Great! Except that now that the item is fully assembled it will cost at least $70 to return it, if I can find a box in the exact size. So subtract that from what I originally paid. When I asked if I could chop it up into small pieces, then return it I got...Read more
