Customer Reviews
Average Customer Review
(11 customer reviews) 24 of 24 people found the following review helpful
Avoid Ore International Products,
January 20, 2011 This review is from: ORE International H-57 Cherry Chess Table (Kitchen)
Made the mistake of purchasing this product as a Xmas gift for my out-of-state ten year old niece. Twice. The first one arrived in a mangled box with paper thin padding, and the base had a huge crack all the way down the middle. But it was pretty, so I returned it and ordered it again (for more money this time-- the original vendor was out of stock.)
The second one arrived with just days to spare before the holiday. The large pieces were all intact, and it wasn't until it was all assembled that we unwrapped a badly split drawer. Rather than return the whole, heavy table again, I called the company, Ore International, and asked if they could send me a replacement drawer. The friendly customer service rep assured me that there would be no problem.
Well, there was. The drawer they sent was the wrong color. Wrong size. I called a second time and again was told that the correct piece would be shipped. So I gave the table with the broken drawer to my niece with an...Read more
11 of 11 people found the following review helpful
very poor quality/don't order unless you enjoy returning,
February 4, 2011 Caryn C Toney (KNOXVILLE, TN, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: ORE International H-57 Cherry Chess Table (Kitchen)
This would be a beautiful chess table if it had an ounce of quality too it. I've ordered two because of huge cracks in the wood and drawers. Both were defective, the second being worse than the first. Amazon shouldn't carry such junk as it gives them a bad name!
9 of 9 people found the following review helpful
Damaged - low quality,
December 16, 2010 jenw "jenwilliams_" (United States of America) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: ORE International H-57 Cherry Chess Table (Kitchen)
Update: was on sale again, so tried again - the table was easy to put together, really nice sitting in the living room, but missing the drawer knobs! We can't open the drawers very easily, hoping we can get replacements of just knobs sent.
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Was extremely excited to order this table a month ago, but the Table Arrived Damaged -- the Base itself is a laminate that was cracked up the side with all this sawdust spilling out all over the box.
After waiting several weeks for my refund to credit so I could order it again (they wouldn't do an exchange due to the "return not their fault"), the pricing on the table is now more than when I purchased it... I hesitate to order again (at a higher price!) when it was damaged the first time around.
